Dean Robert Kennedy on the Shift in Global Services
HONG KONG, May 28, 2014 — International trade has long been shifting and changing, transforming into intricate webs of complicated deal-making and networking. In an evening business policy lecture, Dean Robert Kennedy of the Ivey Business School shared his views on globalization and the offshoring of services.
Citing information and data from his book The Services Shift — Seizing the Ultimate Offshore Opportunity, Dean Kennedy presents these trend from the perspective of an average operations manager and thereby shows how someone in this position can prepare for rapid change in global trades and services.
Video: Watch the complete program (1 hr., 5 min.)